Wick Hill Group - Help Desk
‘Gary was pleased that Paul very quickly grasped the requirements and was able to demonstrate that the solution he could provide would be feasible. The HelpDesk solution Paul designed and orchestrated was delivered in the timescales required and had greater functionality than expected… and was at a greatly reduced budget.
The HelpDesk solution has run now for over 12 months and the user friendly structure and all encompassing design has meant that there have been minimal changes from concept to live running. This has kept all costs and impact to a minimum, and users have benefited from its support from day one.’
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Please download the full Wick Hill Group Help Desk Case Study here.